Coronavirus (Covid-19) Support

If you have been impacted by Covid-19 and cannot afford counselling, support is available. Many of our counsellors are involved in this initiative to provide short term support for those impacted by the virus.

The Coronavirus is currently affecting people worldwide, with implications for financial, emotional, and physical well-being. We are all experiencing difficulties and challenges in different ways in the face of this global crisis, and it is normal to feel scared, confused, and overwhelmed. 

While this is a natural response to the uncertainty of this time, spending too much time focusing on things that are out of control can increase feelings of fear and helplessness. Below are some tips and information for responding to coronavirus in a way that promotes well-being and safety. 

In the midst of a somewhat unpredictable situation, it is helpful to focus on the things that are in our control. Below are guidelines from the government of Canada regarding prevention of the spread of COVID-19.

“Human coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:
  • respiratory droplets generated when you cough or sneeze
  • close, prolonged personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands
Current evidence suggests person-to-person spread is efficient when there is close contact.”

Reference: Government of Canada

“Canadians should continue to think ahead about the actions that they can take to stay healthy and prevent the spread of COVID-19 in Canada, including: 

Reference: Government of Canada

With growing global concerns around COVID-19 (“coronavirus”), we are thinking of you and your loved ones. We want to abide by the BC Government’s guidelines to stay open as an essential resource. At the same time, we want to keep our counsellors and the community at large, safe at this time. We have been back in person at some capacity since June 1st, 2020, following WCB reopening guidelines. As of October 2020, the majority of our counsellors are now working in person.

For those not comfortable to return to in person counselling, all our counsellors are offering remote sessions in the form online video  platforms, such as, Zoom, Skype, Google Hangouts, etc. 

Free platforms such as Zoom do not require any set up, software, or accounts to utilize and are secure and do not store any of the video chats in any way. One thing to note is that due to the nature of online communication, it is not possible to ensure the same degree of confidentiality as in-person counselling. However, your counsellor will do all that is in their power to ensure that you have a private and confidential space.  

Remember that your counsellor is still there for you as a support and can connect with you with greater flexibility during this time. Having someone to reach out to and a space to process all the feelings that may be coming up for you can help make this feel more manageable and give you a sense of connection is particularly important at this time.

It is all too easy right now to get lost in worries about your own health, your loved ones and your country. It is important to acknowledge your feelings and accept them as they show up, while trying not to get lost and overwhelmed by them. 

One thing that can help is to focus on things that are in your control. Asking yourself what is in your power to do, to help yourself or others, can give a sense of direction and engagement and also gives you something to focus on. 

Worries about the future can bring extra stress and compromise our ability to cope. Simply bringing your attention to the present moment can give you a chance to detach from those worries, even if just temporarily. Paying attention and being mindful in your daily activities, practicing yoga or meditation or even just taking a moment to check in with how you’re feeling are all great ways of returning to the present. 

At a time like this, connection with others is more important than ever. Reaching out to social supports allows you to still feel connected to others and share your experiences. If you feel comfortable, consider sharing how you feel with people you trust. Many communities are still connecting over online platforms and it may be worthwhile to check out events or meetings that interest you as a way of remaining connected and engaged. 

Taking care of your body and mind is important right now, and so is having compassion for yourself. Practice self-kindness by checking in with your needs and doing things that nourish and soothe you.

Head Office:
778-288-8361 (Call or Text)



Mailing Address:
2117885 6th Street, Burnaby, V3N 3N4

Office Hours:
Monday – Friday
9 am – 5 pm

Therapy hours:
7 days per week
7 am – 10 pm by appointment (dependent on counsellor availability)

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