Extended Health Coverage
Many extended health plans cover counselling with Registered Clinical Counsellors (RCCs) and Canadian Certified Counsellors (CCCs). If you have one, your plan may help pay for counselling with us.
Who it's for
Who Extended Health Coverage is forWho it's for
Extended health coverage may help you if you have an extended health plan that covers counselling with an RCC or a CCC. Some plans cover all of the cost of a session, and some cover part of it.
The plans below are known to cover some or all counselling by RCCs and CCCs. Every plan is different, and your insurance provider decides what yours covers, so check your own plan before you start.
- People with an extended health plan that covers Registered Clinical Counsellors (RCCs)
- People with an extended health plan that covers Canadian Certified Counsellors (CCCs)
- People covered by Great West Life
- People covered by Pacific Blue Cross
- People covered by Sunlife insurance
- People covered by Green Shield Insurance
- People whose plan does not cover RCC or CCC visits yet and who want to ask for a change
How to use it
How to use Extended Health CoverageHow to use it
You pay for your session, then send a receipt to your insurance provider to ask for your money back. These steps can help it go smoothly.
- Check with your insurance provider that your plan covers counselling with an RCC or CCC, what your yearly claimable limit is, and if there is a cap on each session.
- Book a free 15-minute consultation by phone or video. Our intake team can suggest counsellors who fit what you need, your language, your budget and where you want to meet.
- Ask us for an itemized receipt. By default, you get an automated credit card receipt, and your insurance provider may or may not accept it.
- Send the itemized receipt to your insurance provider to ask for reimbursement.
If your plan does not cover RCC or CCC visits, you can contact your employer, your Human Resources Department or your insurance company. Ask them for a small change to the plan's coverage. We have a letter template with the information to put in your letter; ask us for a copy.
If your plan does not cover you, we offer sliding scale rates for eligible people. You can read more on our fees and funding page, or ask during your free consultation.
Other funding
Other ways to pay for counsellingOther funding
FAQs
Common questions about Extended Health CoverageCommon questions
Can't find your answer? Ask us a question.
Many extended health plans cover counselling with Registered Clinical Counsellors and Canadian Certified Counsellors (RCC/CCC). Plans known to cover some or all of this counselling include Great West Life, Pacific Blue Cross, Sunlife insurance and Green Shield Insurance. Each plan is different, and your insurance provider decides what yours covers, so check your own plan first.
Ask your insurance provider. Find out what your yearly claimable limit is, and if there is a cap on each individual session. Knowing both helps you plan how to use your coverage. Our intake team can then suggest counsellors who fit your budget during your free 15-minute consultation.
Ask us for an itemized receipt, which you can send to your insurance provider for reimbursement. By default, you get an automated credit card receipt after you pay. Some insurance providers accept that receipt and some do not, so asking for the itemized one is the safer choice.
You can ask for a change to your plan. Contact your employer, your Human Resources Department or your insurance company and request a small change to the plan's coverage. We have a letter template with the information to put in your letter; ask us for a copy. We also offer sliding scale rates for eligible people, and our fees and funding page has other options.